The Central Service was established by the Ministry of Interior – Department of Immigration and Civil Liberties – entrusting ANCI (National Association of Italian Municipalities) of its management. The Central Service is in charge of:
- Monitoring the presence in the area of international protection seekers and holders;
- Creating, maintaining and periodically updating a databank of activities implemented at the local level in favour of international protection seekers and holders;
- Disseminating information on activities performed;
- Providing technical assistance to local bodies, also in the set up of reception activities;
- Providing support to information and guidance services implemented at the governmental centres for asylum seekers;
- Providing support to Anci in performing the tasks arising from its status of delegate authority for the European Refugee Fund (Erf).
The Central Service also performs its coordination and advice activities for special reception services, within the Protection System, by addressing people belonging to the so-called vulnerable categories: unaccompanied minors, persons with disability (even temporary), persons requiring in-home personal or health specialist and long-term care, the elderly and victims of torture or violence. Moreover, the Central Service supervises the training and upgrading of operators and – in a vision of ongoing sharing between central and peripheral levels – strives to make local experiences become a common heritage, and grant the highest quality standards of service offered.
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